ea22 Platform Terms and Conditions

ea22 ("Platform", "we", "us") is an online betting and live casino service provider operated specifically for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between ea22 and the registered user ("you", "your").

1.1 Key Definitions

• Account: Your registered personal account on the ea22 platform.
• Services: The ea22 website, gaming software, betting features, and other related facilities.
• Balance: The total funds in your account (real money and bonus money).
• Bonus Funds: Money received from promotional offers that cannot be withdrawn before specific conditions are met.
• BST: Bangladesh Standard Time (UTC+6).

These terms are written in English and apply to users in Bangladesh. It is mandatory to read these complete terms and conditions carefully before using any service on the platform.

The following eligibility conditions must be met to open an account and use services on the ea22 platform:

• You must be at least 21 years of age or older. This service is strictly prohibited for minors.
• You must be a lawful resident of Bangladesh.
• You must have an active mobile banking account (bKash, Nagad, Rocket) or bank account registered in your own name.
• You must be of sound mind and capable of making your own decisions.
• You must not have had any account previously closed or banned on ea22.

When registering on the ea22 platform, you must provide accurate, complete, and up-to-date information. ea22 reserves the right to immediately close an account if false or misleading information is provided.

3.1 Account Security

• Each user may open only one account.
• Keep your password completely confidential and do not share it with anyone.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• After changes to account details, ea22 may request additional documents for verification.

3.2 Identity Verification (KYC)

ea22 verifies user identity when necessary to ensure secure transactions. This process may require copies of a National ID card, passport, or other valid identity documents. Some features may be limited until the KYC process is complete.

Funds can easily be deposited and withdrawn on the ea22 platform using the payment methods commonly available in Bangladesh.

4.1 Deposit Rules

• Deposited funds must be sent from an account registered in your own name.
• Third-party payments are not accepted; if such a transaction is received, the entire balance will be forfeited.
• Deposited amounts are added to your account instantly, though technical issues may cause delays.

4.2 Withdrawal Rules

• The real money balance in the account must be at least ৳500 to make a withdrawal.
• The specified wagering requirement must be met before bonus funds can be withdrawn.
• In the case of suspicious activity, ea22 reserves the right to temporarily suspend the withdrawal process.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.

ea22 regularly offers various bonuses and promotional offers. Each offer has its own terms and conditions, which are published in detail alongside the offer.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳10,000. A 10x wagering requirement must be met before this bonus can be withdrawn. For example, depositing ৳1,000 will earn a ৳1,200 bonus, and a total of ৳12,000 must be wagered before the bonus can be withdrawn.

5.2 General Bonus Terms

• A bonus offer applies only once per user, household, device, or IP address.
• Only specific games may count toward meeting the wagering requirement — each offer will state this in detail.
• Bonus funds can never be withdrawn directly; only winnings earned after completing the wagering requirement are withdrawable.
• If bonus abuse is suspected, ea22 reserves the right to cancel the bonus and investigate the account.
• ea22 reserves the right to change, cancel, or update any bonus offer at any time.

The following principles must be strictly followed for betting and gaming on the ea22 platform:

6.1 Rules for Placing Bets

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an error occurs in relation to a bet due to a technical issue, ea22 reserves the right to void that bet.
• ea22 is not responsible for losses caused by internet disconnection.
• In the case of an incomplete game session, the game provider's rules will be followed.

6.2 Sports Betting

• Specific rules apply for betting on cricket, football, kabaddi, and other sports.
• If a match is abandoned or officially cancelled, bets will be refunded.
• In live betting, odds change in real time and the odds displayed at the time of placement are final.

The following activities are strictly prohibited on the ea22 platform. Violating these prohibitions will result in account closure and all balances may be forfeited:

• Operating an account on behalf of a minor.
• Using third-party payments or placing bets on behalf of another person.
• Abusing the bonus system, operating multiple accounts, or collusion.
• Using automated software, bots, or scripts.
• Using the platform for money laundering or illegal purposes.
• Attempting to bypass the platform's security systems.
• Harassing or threatening other users.

ea22 places the highest importance on responsible gaming. We believe gaming should be an entertainment activity — not a source of income.

• You can set deposit limits, session limits, and self-exclusion yourself.
• If you notice signs of problem gaming, contact us — our support team is available 24/7 to assist in Bengali.
• If a self-exclusion request is made, ea22 will close the account for a specified or indefinite period.

To learn more about responsible gaming, visit our Responsible Gaming page.

ea22 gives the highest priority to protecting users' personal information. Our platform uses SSL encryption and the latest security technology.

• Your personal information will be used solely for the purpose of providing services.
• Your information will not be shared with third parties except where required by law.
• You may request to view your stored information at any time.

To read the full privacy policy, see our Privacy Policy page.

To the maximum extent permitted by applicable law, ea22 is not liable for the following:

• Losses caused by internet disconnection, power outages, or issues with your device.
• Errors arising in the software of third-party game providers.
• Damage to your account resulting from unauthorized third-party access (if caused by your negligence or password sharing).
• Service disruptions caused by natural disasters, cyberattacks, or circumstances beyond our control.

ea22 is committed to operating a fair, safe, and reliable platform at all times and provides prompt assistance for any issues.

ea22 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause in these terms and conditions.
• Fraud, deception, or suspicious activity.
• Providing false information or concealing identity.
• While an investigation is ongoing based on a complaint from another user.

A user may also request to close their account at any time. In that case, the valid balance in the account (excluding bonuses) will be returned, though KYC verification may be required if necessary.

ea22 reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be given appropriate notice of significant changes — via email or notifications on the platform.

If you continue using the platform after changes are published, it will be assumed that you have accepted the new terms and conditions. Therefore, it is advised to visit this page regularly.

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: 24/7 direct support in Bengali — available at the bottom right corner of all pages.
• Email: [email protected]
• Support Hours: 00:00 AM — 23:59 PM (BST)